At Honor Bound FIT, we strive to provide you with the highest quality athletic apparel and an exceptional shopping experience. We understand that sometimes a purchase may not meet your expectations. To ensure your satisfaction, we offer a comprehensive and generous return policy.
Easy Returns
Time Frame:
- 60-Day Return Window: You have 60 days from the date of purchase to return items for a full refund or exchange.
- Extended Holiday Returns: For purchases made during the holiday season (November 1st – December 31st), returns will be accepted until March 31st of the following year.
Condition of Items:
- Unused and Unwashed: Items must be returned in their original condition, unworn and unwashed.
- Defective Items: If you receive a defective item, please contact our customer service team within 30 days of receipt. We will provide a full refund or exchange, including return shipping costs.
Hassle-Free Process
Return Methods:
- In-Store Returns: Bring your item and receipt or proof of purchase to any [Retailer Name] store for a quick and easy return or exchange.
- Online Returns: Log in to your account on our website, navigate to the return section, and follow the instructions to print a prepaid return shipping label. Drop off your package at any authorized shipping location.
Refunds and Exchanges:
- Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving your return. If the original payment method is unavailable, a store credit will be issued.
- Exchanges: If you wish to exchange an item, please specify the desired size, color, or product when initiating the return online or in-store. Exchanges are subject to product availability.
Additional Considerations
Sale Items:
- Clearance Items: Clearance items are final sale and cannot be returned or exchanged unless defective.
- Promotional Discounts: Items purchased with promotional discounts can be returned or exchanged within the standard 60-day window.
Gifts:
- Gift Returns: If you received an item as a gift, you can return it for store credit or exchange it for another item of equal value. Please provide the gift receipt or the purchaser’s information.
Customized Items:
- Personalized Products: Customized or personalized items are non-returnable unless they arrive damaged or defective.
Contact Us
If you have any questions or need assistance with your return, please contact our customer service team:
Thank you for shopping with [Retailer Name]. We appreciate your business and are committed to ensuring your satisfaction with every purchase.